Terms and Conditions

Terms and Conditions

Last Updated: September 26, 2024

Welcome to E Konek Events and Concerts (ekonekeventsandconcerts.com). By accessing or using our website, creating an account, or purchasing tickets or merchandise, you automatically agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By creating an account or making a purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions.

2. Ticket Purchases

  • Non-Refundable Policy: E Konek Events and Concerts e-Ticket purchases are non-refundable unless the event is cancelled by the organizer.
  • Event Cancellations: Cancellations are classified as follows:
  • Cancellation due to natural calamities
  • Cancellation due to war
  • Cancellation due to government mandate
  • Cancellation due to pandemics and/or health outbreaks
  • Not Considered Cancellation: The following changes do not constitute event cancellation:
  • Change of venue
  • Change of date
  • Line-up changes

3. Merchandise Purchases

  • Refund Policy: Merchandise is only refundable under the following conditions:
  • The item is out of stock
  • The item is no longer in production
  • The item is damaged during shipping
  • Return Process: To initiate a return, please contact our customer service team within 3 days of receiving the merchandise.

4. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Payment

All payments made through the website are processed securely. By providing your payment information, you confirm that you are authorized to use the payment method.

6. Data Privacy

  • Data Use: E Konek Events and Concerts may collect and use your data for advertising purposes. This data is protected under the Data Privacy Act of 2012 (RA 10173).
  • Liability Disclaimer: E Konek Events and Concerts is not liable for any data loss, leak, or similar issues that may be caused by third-party services or breaches.

7. Limitation of Liability

E Konek Events and Concerts shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or in connection with any tickets or merchandise purchased.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance of the new Terms.

9. Governing Law

These Terms and Conditions are governed by the laws of Quezon City, Philippines. Any disputes arising out of or related to these Terms will be resolved in the courts of Quezon City, Philippines.

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: support@ekonekeventsandconcerts.com

Thank you for choosing E Konek Events and Concerts.
Let’s KONEK and Create Something Big!
Let’s make it happen!